Terms & Conditions

These Terms & Conditions ("Terms") govern your access to and use of the Season website, application, platform and related services (together, the "Platform") operated by SEASON CAREERS, ABN 17 427 099 423 ("Season", "we", "us" or "our").

By creating an account, accessing the Platform, posting an Opportunity, applying for an Opportunity, communicating with another User through the Platform, or otherwise using the Platform, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use the Platform.

1. About Season

1.1 The Season Marketplace

Season operates an online marketplace that enables employers, businesses, venues, organisations, recruiters, agencies and other operators ("Employers") to advertise seasonal, temporary, casual, contract, hospitality, tourism, events and other work opportunities ("Opportunities"), and enables Working Holiday Visa holders and other travellers, workers and job seekers ("Travellers") to discover, view and apply for those Opportunities.

Employers and Travellers are together referred to as "Users".

Season provides technology and marketplace services that facilitate connections between Users. Season does not itself provide the employment, work, accommodation or other services that may be described in an Opportunity unless expressly stated otherwise.

1.2 Season is not the Employer

Unless expressly stated otherwise in writing, Season is not the employer of any Traveller and does not employ, engage, supervise or manage Travellers. Season does not determine a Traveller's wages, working hours, duties, workplace conditions or other terms of employment or engagement.

Season does not enter into employment contracts with Travellers on behalf of Employers and does not guarantee that a Traveller will be engaged by an Employer or that an Opportunity will be filled.

Season does not guarantee that any Employer, Traveller or Opportunity is suitable, safe, lawful, accurate, reliable or appropriate for another User.

Season is not responsible for the acts, omissions, representations or conduct of any Employer or Traveller.

1.3 Marketplace Only

Season's role is to provide the Platform through which Users can find, communicate with and potentially enter into arrangements with one another.

Season is not a party to any agreement, employment relationship, contractor arrangement, volunteer arrangement, internship, accommodation arrangement or other relationship entered into between an Employer and Traveller unless expressly agreed otherwise in writing.

Users are responsible for deciding whether to enter into any arrangement with another User and for conducting whatever due diligence they consider necessary before doing so.

1.4 No Guarantee of Opportunities

Season does not guarantee that any Opportunity will remain available, that an Opportunity will be accurately described, that an Employer will respond to an application, that an Employer will select a particular Traveller, that a Traveller will accept an Opportunity, or that an Employer or Traveller will attend or perform as agreed.

Season does not guarantee that any employment or other working relationship will continue for any particular period, that an Opportunity will meet a User's expectations, or that a User will achieve any particular employment, financial, travel or other outcome through the use of the Platform.

2. Eligibility

2.1 Minimum Age

You must be at least 18 years old to create an account or use the Platform. We do not knowingly allow anyone under 18 to use the Platform, and we may close an account if we learn that the user is under 18.

By using the Platform, you represent and warrant that you satisfy the applicable eligibility requirements and have the legal capacity to enter into these Terms.

2.2 Authority

If you use the Platform on behalf of a business, company, organisation or other entity, you represent and warrant that you have authority to bind that entity to these Terms.

2.3 Legal Compliance

You are responsible for ensuring that your use of the Platform and any arrangement you enter into through the Platform complies with all applicable laws and regulations.

Depending on the circumstances, this may include employment laws, workplace health and safety laws, minimum wage and award requirements, taxation obligations, immigration and visa requirements, work rights, licensing requirements, anti-discrimination laws, privacy laws, insurance requirements and any other laws applicable to you or your activities.

3. Accounts and Registration

3.1 Account Information

You may be required to create an account to access certain features of the Platform.

When creating an account, you agree to provide information that is accurate, complete, current and not misleading. You must promptly update your information if it changes.

Season may require certain information to verify your identity, business, contact details or other information relevant to your use of the Platform.

3.2 Account Security

You are responsible for maintaining the confidentiality and security of your login details (your email address, password and any other credentials used to access your account) and for all activity that occurs through your account, except to the extent that the activity results from Season's failure to take reasonable steps to keep the Platform secure.

You must not allow another person to use your account or provide another person with access to your login details.

If you believe that your account has been compromised, accessed without your permission or is otherwise no longer secure, you must notify Season promptly.

If you do not keep your login details confidential, you are responsible, to the extent permitted by law, for the resulting loss or damage suffered by you or by us.

3.3 Verification and Self-Declared Information

Season may provide identity, business, ABN, licence, employment, contact or other verification features.

Any verification provided by Season is intended only to indicate that a particular verification process has been completed. Unless expressly stated otherwise, verification does not constitute a guarantee, certification, endorsement or warranty by Season regarding the identity, character, suitability, safety, legality, financial position, employment practices or conduct of any User.

Visa type, visa expiry, right to work, passport validity, qualifications and experience shown on a Traveller's profile or application are declared by the Traveller. Season does not check them, and does not ask for or store copies of visa, passport or right-to-work documents. Employers must carry out their own checks, for example through the Department of Home Affairs' Visa Entitlement Verification Online (VEVO) service.

Season may change, suspend or withdraw verification features at any time.

4. Employer Responsibilities

4.1 Accurate Opportunities

Employers must ensure that all Opportunities they post on Season are accurate, current, complete and not misleading.

Employers must provide sufficient information for Travellers to reasonably understand the nature and requirements of an Opportunity, including, where applicable, the job title, location, dates, expected duration, duties, qualifications or experience required, remuneration, employment type, working hours, accommodation arrangements, meals or other benefits, relevant costs, work rights or visa requirements, physical requirements, health and safety requirements and any other material conditions associated with the Opportunity.

Employers must promptly update or remove an Opportunity when the information contained in it is no longer accurate or the Opportunity is no longer available.

4.2 Legal Compliance

Employers are solely responsible for ensuring that their Opportunities and their engagement of Travellers comply with all applicable laws and regulations.

This includes, where applicable, employment legislation, Modern Awards, the National Employment Standards, minimum wage requirements, superannuation obligations, payroll and taxation requirements, workers' compensation requirements, workplace health and safety obligations, anti-discrimination and sexual harassment laws, labour-hire licensing requirements, immigration and work-right requirements, and applicable state and territory laws.

4.3 Employer Relationship with Travellers

Employers are solely responsible for determining whether to engage a Traveller and, where applicable, the terms of that engagement, including remuneration, working hours, duties, supervision, workplace conditions, accommodation, training, insurance and termination.

Employers are also responsible for determining whether a Traveller has the qualifications, experience, licences, certifications, work rights or other requirements necessary to perform the relevant role.

4.4 No Misleading Opportunities

Employers must not use Season to advertise positions that do not exist, materially misrepresent remuneration or working conditions, advertise paid work as unpaid work, advertise unpaid work as paid work, misrepresent accommodation or other benefits, require Travellers to make unlawful payments, discriminate unlawfully, require Travellers to perform unlawful activities or otherwise mislead or deceive Travellers.

4.5 Employer Screening

Employers are responsible for conducting any screening, interviews, reference checks, right-to-work checks, police checks, qualification checks or other checks that they consider necessary or that are required by law.

Season does not guarantee the suitability, qualifications, identity, work rights, experience, character or conduct of any Traveller.

4.6 Recruiters, Agencies and Postings on Behalf of Another Business

If you post an Opportunity on behalf of another business (the "End Employer"), you must select the third-party option when you create the listing and, for each listing, give us:

• the End Employer's trading name and ABN;
• the workplace location;
• the name, email address and phone number of a contact person at the End Employer; and
• whether you are acting as a recruiter, where the End Employer engages the Traveller directly, or as a labour hire provider, where you engage the Traveller and place them with the End Employer.

By posting the listing, you warrant that:

• you are authorised by the End Employer to advertise the Opportunity on its behalf and to share Travellers' information with it;
• the End Employer has agreed to you giving its details, and its contact person's personal information, to Season;
• you hold every licence, registration and permit required by law for your activities, including a labour hire licence in each State or Territory where one is required, and you will give us the licence number if we ask; and
• the Opportunity is genuine and accurately describes the End Employer's identity, the work, the pay and the conditions.

We use End Employer details to verify listings, moderate the Platform, protect safety and handle reports. These details are visible to Season and to you. You may keep the End Employer's name hidden from Travellers while they browse and apply, but the listing must make clear that it is advertised by an agency on behalf of an employer, and must show the correct state, industry and pay. We may tell a Traveller who the End Employer is before the Traveller accepts a Placement, and we may contact the End Employer at any time to confirm an Opportunity.

You must use Travellers' personal information only to consider, make and manage the relevant Placement. You must comply with the Privacy Act 1988 (Cth) and the Privacy Policy, and make sure the End Employer does the same.

We may suspend or remove a listing or account if we cannot confirm your authority, licence or the End Employer's details.

5. Traveller Responsibilities

5.1 Accurate Information

Travellers must provide accurate, complete and non-misleading information about themselves.

This includes, where relevant, information regarding identity, qualifications, experience, availability, work rights, visa status, licences, certifications, references and other information reasonably relevant to an Opportunity.

Travellers must not falsely represent their experience, qualifications, work rights, identity or ability to perform an Opportunity.

5.2 Work Rights and Visas

Travellers are solely responsible for determining whether they are legally entitled to work in the relevant country, state, territory, industry or role.

Season does not provide immigration, visa or legal advice, does not verify visa status or work rights, and does not guarantee that a Traveller has the right to work in any particular location or role.

Travellers are responsible for obtaining any visa, permit, licence, certification or other documentation required for the work they undertake.

Season does not guarantee that any Opportunity, Placement or period of work will count as specified work, regional work or any other requirement for a Working Holiday Visa or any other visa, including an application for a further visa. Travellers must check the requirements with the Department of Home Affairs before accepting work.

5.3 Traveller Conduct

Travellers must comply with applicable laws and reasonable workplace policies and must behave respectfully towards Employers, staff, customers and other Travellers.

Travellers are responsible for performing agreed duties honestly and responsibly and for complying with applicable health and safety requirements.

6. Relationship Between Employers and Travellers

6.1 Independent Arrangements

Any employment, contractor, volunteer, internship or other arrangement entered into between an Employer and Traveller is governed by the terms agreed between those parties and by applicable law.

Season is not responsible for negotiating, administering, supervising or enforcing that relationship unless expressly agreed otherwise in writing.

6.2 No Employment Relationship with Season

Use of the Platform does not create an employment, agency, partnership, joint venture, franchise or other relationship between Season and a Traveller or Employer.

6.3 No Agency

Neither Employers nor Travellers have authority to act as an agent of Season or to represent that they have authority to bind Season to any agreement, obligation or liability.

7. Opportunity Listings

7.1 User-Generated Listings

Opportunities are submitted by Employers and are the responsibility of the Employer that submits them.

Season may provide tools, templates, recommendations or guidance to assist Employers in creating listings, but Employers remain solely responsible for the accuracy, legality and completeness of their Opportunities.

7.2 Season's Right to Review Listings

Season may review, edit, reject, restrict, suspend or remove any Opportunity or account where Season reasonably considers that the Opportunity or account may breach these Terms, violate applicable law, contain misleading information, create a safety risk, expose Season or another User to legal or reputational risk, breach another Season policy, or otherwise present a risk to the Platform or its Users.

Season is not required to monitor or review every Opportunity or User interaction.

7.3 Reporting Concerns

You can report an Opportunity, a User or a Review through the Platform or by emailing hello@season.careers. We will consider each report and may take action under these Terms, including holding or removing content, or restricting or suspending an account. We may not be able to tell you the outcome. You must not make a report that you know is false or malicious.

8. Applications, Placements and Communications

8.1 Applications

Submitting an application for an Opportunity does not guarantee an interview, offer, employment or other engagement.

Employers may accept or reject applications at their discretion, subject to applicable law.

Travellers are responsible for ensuring that their applications accurately represent their experience, qualifications, availability and other relevant information.

8.2 Placements

When an Employer offers an Opportunity and a Traveller accepts it through the Platform, Season records it as a "Placement", including its start and end dates. Employers and Travellers must keep Placement dates accurate on the Platform and respond promptly when the other party suggests new dates.

A Placement record is an administrative record only. It is not an employment contract, and it is not Season's confirmation that any work was performed.

8.3 Communications

Season may provide messaging and other communication tools that allow Users to communicate with one another.

Users are solely responsible for the content of their communications and for any promises, representations, agreements or commitments made through those communications.

Season is not responsible for statements, representations, promises or agreements made between Users.

8.4 Off-Platform Arrangements

Users may choose to communicate or enter into arrangements outside the Platform.

Season is not responsible for arrangements entered into outside the Platform, including arrangements made after Users exchange contact details or continue discussions through third-party services.

Users remain responsible for complying with these Terms when using Season and must not use off-platform communication to circumvent applicable Season fees or security measures.

9. Payments and Fees

9.1 Season Fees

Season may charge Employers, Travellers or other Users fees for certain Platform features or services.

Any applicable fees will be disclosed before payment is required. Fees are in Australian dollars and include GST where GST applies.

9.2 Pricing Changes

Season may change its pricing from time to time.

Where required by law, Season will provide reasonable notice of material pricing changes before they take effect.

9.3 Third-Party Payment Providers

Payments are processed by Stripe or another third-party payment provider. Season does not store your card details.

Your use of a third-party payment service may be subject to that provider's separate terms and privacy policy.

To the maximum extent permitted by law, Season is not responsible for failures caused by third-party payment systems where those failures are outside Season's reasonable control.

9.4 Taxes

You are responsible for determining and paying any taxes arising from your use of the Platform or any arrangement entered into through the Platform, except for taxes that Season is legally required to collect or remit.

9.5 Founding Membership

Season may offer early users a "Founding Membership". A Founding Membership gives you access to the features described when you sign up, free of charge, until the free-until date shown in your account (the "Free Period").

We will not charge you when the Free Period ends unless you have agreed to a paid plan, and we will give you at least 30 days' notice before any fee applies to you. A Founding Membership is personal to you, cannot be transferred, and ends if your account is closed or terminated.

9.6 Refunds

Unless we say otherwise when you buy a service, fees are non-refundable once the service has begun, except where required by law, including the Australian Consumer Law, or where we agree to a refund.

10. Cancellations

Employers and Travellers are responsible for communicating promptly if they can no longer proceed with an agreed arrangement.

Season may establish additional cancellation, refund or replacement rules for particular services, Opportunities or paid products.

Nothing in these Terms excludes or limits any rights or remedies that cannot lawfully be excluded or limited under applicable law.

11. Reviews and Ratings

11.1 Reviews are mandatory

After a Placement ends, both the Employer and the Traveller must submit a Review within 7 days of the Placement end date. We will send reminders.

11.2 Honest and based on real experience

Reviews must be truthful and reflect your genuine experience. Written Reviews are limited to 800 characters. Reviews must not be defamatory, abusive, discriminatory, or contain personal information about other people.

11.3 Endorsements

Where the Platform asks an Employer to confirm a Traveller's stated English level or skills, the Employer must answer based on actual experience working with that Traveller.

11.4 Reviews are opinions

Reviews reflect the views of individual Users, not Season. We do not verify Reviews and do not guarantee their accuracy. You use Reviews at your own risk.

11.5 Moderation

We may hold, edit for formatting, hide or remove a Review that breaches these Terms, is reported, or is otherwise inappropriate. Users may report a Review through the Platform.

11.6 No pressure, retaliation or manipulation

You must not offer rewards for favourable Reviews, threaten a User over a Review, or retaliate against a User for their Review. You must not create fake Reviews, review yourself, or submit more than one Review for the same Placement.

11.7 Consequences of non-compliance

If you do not submit a required Review, we may send further reminders and, for repeated or serious non-compliance, restrict, suspend or remove your account or Opportunities.

11.8 Who can see Reviews, and what happens when an account is deleted

Reviews are visible only to Users who are signed in to a Season account. A Review shows the reviewer's first name (for Travellers) or business name (for Employers).

If a User deletes their account, Reviews they gave remain on the profile of the person or business they reviewed, under the same name, and Reviews written about them are deleted with their profile. See the Privacy Policy for more information.

12. User Content

12.1 Content You Provide

Users may submit photographs, videos, text, reviews, profiles, job descriptions, logos, messages and other material through the Platform ("User Content").

You retain ownership of any User Content that you own, subject to the rights granted to Season under these Terms.

12.2 Licence to Season

By submitting User Content to Season, you grant Season a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, display, distribute, communicate and otherwise use that User Content to operate, maintain, secure and improve the Platform, and to show it to other Users as described in the Privacy Policy.

Employers also allow Season to display their business name, logo, Opportunity details and photos on the Platform and in Season's marketing and promotion.

Season will not use a Traveller's name, photo, profile, personal information or Reviews in marketing or promotion without the Traveller's separate consent.

The licence continues for as long as reasonably required for these purposes, subject to applicable law and the Privacy Policy, including your right to delete your account.

12.3 Your Responsibility

You represent and warrant that you own the User Content you submit or have obtained all rights, licences, consents and permissions necessary for Season to use that User Content as contemplated by these Terms.

You further represent and warrant that your User Content does not infringe another person's intellectual property, privacy, confidentiality, contractual or other rights and is not unlawful or misleading.

Where your User Content contains another person's image, voice, personal information or other identifiable material, you are responsible for obtaining any consent required by law before submitting that material to Season.

12.4 Removal

Season may remove, restrict or disable access to User Content where we reasonably believe that the content breaches these Terms, applicable law or another person's rights.

Season is not required to monitor all User Content.

13. Intellectual Property

13.1 Season's Property

The Platform and its content, design, software, branding, logos, graphics, databases, functionality and other materials are owned by or licensed to Season and are protected by applicable intellectual property laws.

Nothing in these Terms transfers ownership of Season's intellectual property to you.

13.2 Limited Licence and Automated Access

Subject to your compliance with these Terms, Season grants you a limited, non-exclusive, non-transferable and revocable licence to access and use the Platform for its intended purpose.

You must not reproduce, distribute, modify, publicly display, commercially exploit or create derivative works from Season's Platform or materials except where expressly permitted by Season or applicable law.

You must not use data mining, web scraping, screen scraping, robots, spiders, crawlers, automated scripts, bots or any other automated or similar means to access, collect, extract, reproduce, copy, monitor, index or publish any information or content from the Platform, including to create, maintain or develop any database, website, application, service or other publication based on information available through the Platform, unless you have our prior written consent.

You must not reverse engineer the Platform, interfere with Platform security, circumvent access controls, or use Season's branding without prior permission.

14. Prohibited Conduct

You must not use the Platform for any unlawful purpose or in any way that breaches these Terms or applicable law.

You must not use the Platform to commit fraud, impersonate another person, provide false or misleading information, harass, threaten, bully or abuse another person, unlawfully discriminate against another person, facilitate exploitation, trafficking or forced labour, advertise unlawful work, advertise fake or non-existent Opportunities, circumvent Season's fees or systems, collect another person's personal information without appropriate authorisation, distribute malware or harmful code, interfere with the operation or security of the Platform, attempt to gain unauthorised access to another account, manipulate reviews or ratings, use another person's account, infringe another person's intellectual property or privacy rights, send spam or unsolicited commercial communications, or use the Platform for purposes unrelated to its intended function.

You must not attempt to assist, encourage or permit another person to engage in any conduct prohibited by these Terms.

15. Safety and Due Diligence

15.1 User Responsibility

Users are responsible for taking reasonable precautions before entering into arrangements with other Users.

Depending on the circumstances, this may include verifying identity, checking references, confirming work rights, confirming employment conditions, checking accommodation, confirming location, checking transport arrangements, assessing workplace safety, obtaining appropriate insurance and obtaining independent legal, immigration, employment, medical or financial advice where appropriate.

15.2 Travel and Personal Safety

Where an Opportunity involves travel, relocation, accommodation or working in an unfamiliar location, you are responsible for assessing and managing the risks associated with that arrangement.

Season does not guarantee the safety, security or suitability of any location, accommodation, workplace, Employer or Traveller.

15.3 Insurance

Season does not provide workers' compensation, travel, health, medical, personal accident, income protection, professional liability or other insurance for Users unless expressly stated otherwise.

Users are responsible for obtaining insurance appropriate to their individual circumstances and activities.

16. Third-Party Services

The Platform may contain links to or integrations with third-party websites, payment providers, software, accommodation providers, transport providers or other services.

Third-party services are controlled by their respective providers and may be subject to separate terms and privacy policies.

Season does not control or guarantee the availability, accuracy, security, quality or performance of third-party services and, to the maximum extent permitted by law, is not responsible for the acts or omissions of third-party providers.

17. Privacy

17.1 Privacy Policy

Your use of Season is also subject to our Privacy Policy.

The Privacy Policy explains how Season collects, uses, stores and discloses personal information.

By using the Platform, you acknowledge that personal information may be processed as described in the Privacy Policy and in accordance with applicable privacy laws.

17.2 Anonymised Statistics and Marketing

Season may create and share anonymised, de-identified statistics, and sends marketing emails only where you have agreed, in each case as described in the Privacy Policy. Nothing in these Terms is your consent to receive marketing.

18. Disclaimers

18.1 Marketplace Disclaimer

To the maximum extent permitted by law, Season provides a marketplace and technology platform and does not guarantee the identity of any User, the accuracy of User information, the legitimacy of any Opportunity, the quality of any Employer, the suitability of any Traveller, the safety of any Opportunity or workplace, the legality of any arrangement, the existence or availability of any Opportunity, the payment of any Traveller by an Employer, the performance of any Traveller, the compliance of any User with an agreement, the conduct of any User or that any Opportunity will meet a User's expectations.

Season does not guarantee that any User will obtain employment, income, accommodation, travel opportunities or any other particular outcome through use of the Platform.

18.2 No Professional Advice

Information made available through Season is provided for general informational purposes only.

Season does not provide legal, employment, immigration, tax, financial, medical, travel insurance or workplace safety advice.

You should obtain independent professional advice where appropriate.

18.3 Platform Availability, Security and Files

Season does not guarantee that the Platform, or any files, documents, data or other materials made available for download through the Platform or delivered electronically through the Platform, will be free from viruses, malware, worms, Trojan horses or other harmful, contaminating or destructive code or components. You are responsible for maintaining appropriate security measures, including antivirus and other protective software, and for implementing sufficient procedures and checkpoints to ensure that any data you input into or obtain from the Platform meets your particular requirements for accuracy, completeness and reliability. You are also responsible for maintaining an independent means of backing up and reconstructing any data or information that may be lost or damaged while using the Platform.

Season does not guarantee that the Platform will always be available, uninterrupted, secure or error-free, or that defects will be corrected. We may suspend or restrict access to the Platform where reasonably necessary for maintenance, security, technical, operational or other legitimate business reasons.

19. Limitation of Liability

19.1 Maximum Extent Permitted by Law

Subject to sections 19.3 and 20, and to the maximum extent permitted by applicable law, Season and its owners, officers, employees, contractors, affiliates and service providers will not be liable for any indirect, incidental, special, consequential or punitive loss arising from or relating to your use of, or inability to use, the Platform or any arrangement entered into through the Platform.

This includes, to the maximum extent permitted by law, loss arising from an Opportunity, Employer, Traveller, employment or contractor relationship, accommodation, travel, workplace incident, property damage, loss of income, loss of employment, loss of business, loss of profits, loss of data, cancellation, misconduct by another User, or any other arrangement between Users.

19.2 Liability Cap

Subject to sections 19.3 and 20, and to the maximum extent permitted by law, Season's total aggregate liability to you arising out of or relating to your use of the Platform or these Terms will be limited to the greater of the amount you paid to Season for the relevant service during the twelve months immediately preceding the event giving rise to the claim or AUD $100.

19.3 Non-Excludable Liability

Nothing in these Terms excludes, restricts or modifies any right, guarantee, warranty, condition or remedy that cannot lawfully be excluded, restricted or modified under applicable law.

Nothing in these Terms is intended to exclude or limit liability for conduct that cannot lawfully be excluded or limited.

20. Australian Consumer Law

Nothing in these Terms is intended to exclude, restrict or modify any rights or remedies available to you under the Australian Consumer Law or any other applicable legislation where those rights cannot lawfully be excluded, restricted or modified.

Where the Australian Consumer Law applies to services supplied by Season, those rights apply regardless of anything else contained in these Terms.

Any limitation, exclusion or disclaimer contained in these Terms applies only to the extent permitted by applicable law.

21. Indemnity

To the maximum extent permitted by law, you agree to indemnify and hold harmless Season and its owners, officers, employees, contractors and affiliates against claims, losses, liabilities, damages, costs and reasonable legal expenses to the extent they are caused by your breach of these Terms, your unlawful use of the Platform, your User Content infringing another person's rights, your breach of employment, immigration, tax, workplace safety or other applicable laws, or your negligent, fraudulent or wrongful conduct.

If you are an Employer, this indemnity also covers claims by a Traveller or End Employer arising from your Opportunity or your dealings with that person.

This indemnity does not apply to the extent that the relevant loss was caused by Season's own conduct or cannot lawfully be recovered from you.

22. Suspension, Termination and Closing Your Account

22.1 Season's Rights

Season may suspend, restrict or terminate your account or access to the Platform where Season reasonably believes that you have breached these Terms, provided false or misleading information, engaged in fraud or misconduct, created a safety or legal risk, caused harm to another User, failed to pay an amount owed, created a security risk or otherwise acted in a manner that may materially harm Season, its Users or the Platform.

22.2 Immediate Suspension

Where reasonably necessary to protect Users, Season may temporarily restrict access to an account or Opportunity while an issue is investigated.

Season may take such action without prior notice where providing prior notice could reasonably increase the risk of harm, fraud, evidence destruction or other material risk.

22.3 Closing Your Account

You can deactivate or delete your account at any time in Settings, or ask us to do so by emailing hello@season.careers, subject to any outstanding obligations owed to Season or another User.

Deactivating hides your profile and, for Employers, pauses live Opportunities. You can reactivate your account by signing in again. Deleting is permanent and removes your profile and the other information described in the Privacy Policy. Reviews you gave remain as described in section 11.8.

22.4 Effect of Termination

Termination does not affect rights or obligations that arose before termination.

Provisions that by their nature should survive termination will continue to apply, including provisions relating to intellectual property, User Content, payments, indemnity, liability, disputes and governing law.

23. Changes to Season

Season may develop, modify, suspend or discontinue features of the Platform from time to time.

Where changes materially affect your rights or obligations, Season will provide any notice required by applicable law.

Nothing in this section permits Season to remove, restrict or modify rights that cannot lawfully be removed, restricted or modified.

24. Changes to These Terms

Season may update these Terms from time to time.

The current version of these Terms will be made available through the Platform.

Where required by law, Season will provide reasonable notice of material changes before they take effect.

Your continued use of the Platform after the effective date of updated Terms constitutes acceptance of the updated Terms to the extent permitted by law.

If you do not agree to updated Terms, you should stop using the Platform and close your account.

25. Disputes

25.1 Contact Season First

Before commencing formal proceedings, you agree to contact Season and provide reasonable details of the dispute so that Season has an opportunity to understand and, where appropriate, resolve the issue.

You can contact Season at hello@season.careers.

Nothing in this clause prevents you from exercising any legal right or remedy that cannot lawfully be excluded or restricted.

25.2 Governing Law

These Terms are governed by the laws of Queensland, Australia.

Subject to any mandatory rights or jurisdiction available under applicable law, the parties submit to the courts of Queensland, Australia.

25.3 Consumer Rights

Nothing in this section limits any mandatory rights you may have to bring a claim or dispute in another jurisdiction.

26. General

26.1 Entire Agreement

These Terms, together with the Privacy Policy and any other policies expressly incorporated into them, constitute the agreement between you and Season regarding your use of the Platform.

26.2 Severability

If any provision of these Terms is found to be invalid, unlawful or unenforceable, that provision will be read down or severed to the minimum extent necessary, and the remaining provisions will continue in full force and effect.

26.3 No Waiver

A failure by Season to enforce any provision of these Terms does not constitute a waiver of Season's right to enforce that provision at a later time.

26.4 Assignment

You may not transfer your rights or obligations under these Terms without Season's prior written consent, except where such transfer is permitted by law.

Season may transfer or assign its rights and obligations under these Terms as part of a corporate restructure, sale, merger, acquisition or transfer of the relevant business, subject to applicable law.

26.5 Electronic Acceptance

You agree that accepting these Terms electronically, including by clicking an acceptance button, creating an account or using the Platform where acceptance is required, constitutes acceptance of these Terms.

27. Contact

Season is operated by:

SEASON CAREERS

ABN: 17 427 099 423

Email: hello@season.careers

Website: season.careers

For questions regarding these Terms, you may contact Season using the details above.

28. Definitions

"Employer" means a business, organisation, venue, operator, recruiter, agency or other person or entity that publishes, advertises or offers an Opportunity through Season, including on behalf of another business.

"End Employer" means the business on whose behalf a recruiter or agency advertises an Opportunity.

"Opportunity" means a job, seasonal role, temporary position, contract role, casual role, hospitality role, tourism role, events role or other work opportunity advertised through Season.

"Placement" means an arrangement recorded on the Platform in which an Employer offers an Opportunity and a Traveller accepts it, including its start and end dates.

"Platform" means Season's website, application, software, marketplace, services and associated technology.

"Privacy Policy" means Season's privacy policy, as published on the Platform and updated from time to time.

"Review" means a star rating, written comment or endorsement that a User submits through the Platform about another User or a Placement.

"Season", "we", "us" or "our" means SEASON CAREERS, ABN 17 427 099 423.

"Traveller" means an individual using Season to search for, apply for or otherwise engage with Opportunities.

"User" means any person or entity accessing or using the Platform, including Employers and Travellers.

"User Content" means information, text, photographs, videos, reviews, profiles, listings, messages, logos and other content submitted, uploaded, published or otherwise made available by a User through the Platform.

"You" means the person or entity accessing or using the Platform.

Season does not guarantee any role will count toward second or third year WHV eligibility — always check current Australian Government requirements.